About Us
Vivid IT Solutions are based in Midhurst, West Sussex and supply expert IT services and support to small and medium sized businesses in Sussex, Surrey and Hampshire. The company was started by Steve Lowsley who has over 10 years of experience in IT and Sales management for both multinational corporate and smaller startup businesses.
At Vivid IT Solutions we strongly believe that,
- Clear, effective communication is key to excellent customer service
- IT should be presented in a way that everyone can understand
- SME’s don’t have to settle for second best, top quality IT is not just for big corporations
- we must recognise that IT is a contributing factor to global environmental change. Small changes can reap great benefits, don’t cost more and can actually save a company money
We know that in today’s business environment plans and priorities change very quickly. We don’t just install equipment, fix problems and leave - your Vivid IT business consultant is always on hand to offer you the IT advice and direction you need to make your plans a reality.
Our 5 step approach
In line with our commitment to provide best in class solutions for your business we always use the following five step approach
Assess
We don’t believe in the “one size fits all” approach to IT. Each business is unique and has its own needs and priorities. We listen to you and we make sure we understand your businesses needs.
Advise
We will then provide a report detailing our recommended solution plus options and schedule a meeting to discuss it fully so that you get the solution you need at the price that suits you
Install
All changes are fully project managed and documented so that you know exactly how everything is configured
Support
We guarantee all our work but signing up to a support agreement means that your systems will be fully managed for the life of the contract and you can get on with your business safe in the knowledge that your IT is being taken care of
Review
We don’t walk away once you’re up and running, we will schedule regular performance reviews so that you can be sure that you are getting the best from your investment
