Managed IT
Our Managed IT Service is specifically aimed at small to medium sized businesses (from 5 to 75 computers) in Sussex, Surrey and Hampshire. Experience has shown us that many companies have similar "IT headaches" so we have built a managed service package to address them.
As standard we include many of the tools essential to running a modern IT system. Antivirus software, antispam filtering, online backups, 24/7 monitoring and full helpdesk support are all included. This means that your IT is being looked after so that you can get on with running your business
- Fixed monthly fees
Know your IT expediture, it's all included in one monthly fee - No long term contracts
Terms are monthly so you are not tied in to lengthy contracts. Longer term contracts can be arranged if required - Guaranteed 90 minute emergency onsite response time All our customers are within 25 miles of our HQ in Midhurst, Sussex. We will always respond quickly and can always be on your premises within 90 minutes
We have the experience and know-how to get to the root of your problems, fix them and provide a stable platform for future expansion. In many cases this doesn’t mean extra investment in the newest equipment and technologies, just a fresh look at the way things are done and implementation of a standardised, holistic approach to IT and IT management.
The table below outlines our managed service package in more detail. To find out more please contact us
Contact us now for a no obligation assessment and quote for Managed IT Services for your company
| FULLY INCLUDED SERVICES | |
|---|---|
| SERVICE | TERMS |
| Telephone Helpdesk Service | Unlimited |
| Remote Computer Support Service | Unlimited |
| On-site Support | Limited (according to requirements) |
| 24/7 Monitoring of all connected network devices | Included |
| Daily Maintenance / Tune-up tasks | Included |
| Moves, Adds, Changes and all admin activities | Included |
| Patch and Vulnerability Management (Windows updates etc.) | Included |
| Temporary replacement desktop in emergency | Included |
| Managed Antivirus / Spyware | Included |
| Managed Email Filtering | Included |
| Managed Online Backup (server only) | 30Gb |
| IT recycling service | Included |
| ADDITIONAL SERVICES | |
| SERVICE | PRICE |
| Business Continuity / Disaster Recovery | POA |
| Temporary replacement server in emergency | POA |
| Broadband | POA |
| Telephony | POA |
| Additional Onsite Support time | £60 per hour £275 per 5 hour pack £500 per 10 hour pack |
