IT Support
We specialise in plain speaking IT support for small to medium sized businesses in the Sussex, Surrey and Hampshire areas. We won't blind you with science, we'll explain what's gone wrong and fix it - quickly - so that you can get back to your work.
- Telephone and remote control desktop support with excellent first call fix rate
- Fully trained support engineers
- Holiday or absence cover for your IT staff
We support people. We recognise that PC's, laptops and networks are the tools that you and your staff need to use to do your jobs and we know how to get them working and keep them working.
And guess what, we're people too and you'll get to know us. Our engineers are not chained to the telephone, they all make site visits so that they know first hand all the ins and outs of your IT systems
Every support agreement is designed around your needs. They can broadly be split into two categories, Contract and Pay-as-you-go, but the level of support that you receive from us is determined by you.
Contact us now for a no obligation assessment and quote for IT support
Contract
Our fixed price IT support agreements give you peace of mind in knowing that knowledgable IT experts are just a phone call away and will be able to give you a quick, friendly and efficient response - in langauge that you will understand - whenever you need it
Switching your IT support to us couldn't be easier. We conduct an audit of your systems, talk to you about your current issues and install remote management software on the computers. And that's it!
Support requests can be logged on the phone, by email or directly through the software installed on the computer, whichever you prefer
Pay as you Go
If you do not want to commit to a monthly contract or you just want to try us out for a while we offer a pay as you go option.
You can buy blocks of support time in advance or simply pay for the hours you use. You still benefit from the same engineers and receive the same high levels of service, it's just the method of payment that changes.
